Archive for June 2020
envoy fix for serving big files from the backend / timeouts / aborted downloads
Customers were complaining about not being able to download big files from our websites (e.g. PiDoctor on PiCockpit.com). Initially I could not replicate the issue locally, the files seemed to be downloading fine. After further investigation I determined that the downloads were cutting out after a certain time – depending on your download speed, thus,…
WeiterlesenStupid business mistakes #5 :: Having call centers ask your customers about their satisfaction
I was just called by a call center agent, inquiring about my satisfaction with a service inquiry I had with a lost DHL package. They were polite, but effectively disinterested in what I had to say (indeed, I had an issue I wanted to communicate, see below). The call center agent tried to follow a…
WeiterlesenHistorische Texte
Als Teil der Überarbeitung der pi3g.com Webseite, in Vorbereitung auf den Launch der Google Coral.AI und AIY Produktreihe, habe ich unsere Webseite auf Englisch umgestellt. Hier als Referenz einige der Texte die wir früher hatten: Wir sind als Raspberry Pi Foundation approved reseller, sowie einer von zwei deutschen Pi Zero Distributoren Ihr starker Partner rund…
Weiterlesen20888
20.888 is the total number of Raspberry Pi we (pi3g e.K.) sold last year (2019). Thank you to all our customers, resellers and partners.
WeiterlesenStupid business mistakes #4 :: Spamming your user with messages about your awesomeness
People need to know how awesome they are for making the right choice and being your customer. You, in turn, should be awesome, and take care of the trust they place in you responsibly. Which brings us to today’s stupid business mistake: spamming your users with messages they do not want. This is one of…
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